Virtual CD is a complex software suite that gives you a wide range of controls for working with CDs. In our effort to supply the best possible user support, we provide a number of on-line and off-line sources you can check for answers to your questions.
|•||Documentation: The product documentation gives you an overview of the controls and functions available in Virtual CD. It includes step-by-step examples of many of the procedures used in Virtual CD, and can provide useful tips even for the experienced user.|
|•||On-line help: The Help program places the documentation at your disposal with a click of the mouse.|
|•||Knowledge base: Our on-line knowledge database at http://www.virtualcd-online.com/kbase has the answers to a lot of frequently-asked questions. If anyone else has reported the same problem you are having, you will probably find the solution here.|
|•||Forum: The latest issues concerning Virtual CD are discussed around the clock in the VCD users' forum, at http://www.virtualcd-online.com/support. Here, too, you can find help with problems that have already been solved for others.|
Check the section called Troubleshooting in this documentation for the questions that have been asked most frequently and their solutions.