Virtual CD knowledge base


Tags VirtualCD.Terminal Server

Error inserting or ejecting

Cause: Driver has no user account.

Die message "Driver has no user account." points to a problem within the configuration of the 'Virtual CD vn NetAccess Helper Service'. This service hast to be run with an account that has access rights to the virual CDs. the SYSTEM accounts does not have this right when the virual CDs are stored within the network!

Solution:
Create a gateway user, e.g. 'vcdgateway', and make sure that this user has at least reading access to the virtual CD folder. Start the 'Virtual CD vn NetAccess Helper Service' with this account and set the service to 'Automatically'.

Additonal information can be found in the Virtual CD TS manual!

 


Article #2628 | 10/31/12 | Martin Oevermann